PRIVACY POLICY
Effective Date: 1/1/2026
This Privacy Policy describes the types of information gathered from individuals by Highland Wood Home Services (“Highland Wood Home Services”, “us” or “we”) in the process of providing this website, and the software applications and associated services relating to Highland Wood Home Services (collectively, the “Service”), how we use it, with whom the information may be shared, what choices are available to you regarding collection, use and distribution of information and our efforts to protect the information you provide to us through the Service. By using the Service, you hereby consent to allow us to process information in accordance with this Policy. Please also refer to our Terms & Conditions, which are incorporated as if fully recited herein.
This policy is subject to change. If our information retention or usage practices change, we will l
Territoriality
Regardless of where our servers are located, your personal data may be processed by us in the United States, where data protection and privacy regulations may or may not be to the same level of protection as in other parts of the world. BY VISITING THE WEBSITE AND USING THE SERVICE, YOU UNEQUIVOCALLY AND UNAMBIGUOUSLY CONSENT TO THE COLLECTION AND PROCESSING IN THE UNITED STATES OF ANY INFORMATION COLLECTED OR OBTAINED BY US THROUGH VOLUNTARY SUBMISSIONS, AND THAT U.S. LAW GOVERNS ANY SUCH COLLECTION
Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
Information Collected
We collect two types of information about persons who use the Service: voluntarily provided personal information and automatic
Personal Information Collected
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Name;
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Phone number;
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Email;
- Address;
The Service may allow you to share information through a third-party social network, such as LinkedIn®. If you use that functionality, we may collect information from those sources about you.
Non-Personal Information Non-Personal Information is non-personally identifiable or anonymous information about you, including but not limited to age, gender, links, and materials posted, enrolment history, the type of device you used and its operating system, the pages accessed most frequently, how pages are used, referring sites, applications downloaded, search terms entered, and similar non-personal data.
The Service may utilize web beacons, pixel tags, cookies, embedded links, and other commonly used analytic information-gathering tools. Although it may be possible to turn off the collection of cookies through your device, that will interfere with your use of the Service.
Use of Information
Internal Use of Information by Highland Wood Home Services We accept and gather information in an effort to provide the Service to you and the individual or entity through which you are participating in the Service. We may also use this information to help us develop and improve our Service, fulfill your requests, send materials to you, inform you about our offers, tailor our Service to meet your interests, and for other purposes permitted by law.
Sharing Information Collected with Third Parties, Consultants, and Affiliates We may share personal and non-personal information with our business associates, consultants, service providers, advisors and affiliates in order for them to provide services to us, to you and to the individual or entity that asked you to participate in the Service. Personal and non-personal information collected by the Service may also be shared with your employer and/or the individual or entity through which you are participating in the Service.
The Service is designed to make certain information available to others that you designate as well as others within the individual or entity through which you are participating in the Service. This information includes both the personal and non-personal information the Service may collect about you.
Further, we may disclose collected information to the extent we believe it necessary to comply with the law, such as in response to a subpoena or court order, to defend a legal claim or otherwise as permitted by applicable law. Additionally, we may transfer your information to successor in interest, which may include but may not be limited to a third-party in the event of an acquisition, sale, merger or bankruptcy.
SMS Privacy Policy & Data Sharing
Highland Wood Home Services is committed to protecting your privacy. This section explains how we collect, use, disclose, and safeguard your information when you opt in to receive SMS messages from us through our 10-digit long code (10DLC) service.
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How We Use Your Information We use the information we collect to:
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Send you SMS messages that you have opted into, including updates and other relevant information.
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Respond to your inquiries and provide customer support.
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Comply with legal obligations and protect our rights.
Sharing Your Information We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
Your Choices
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Opt-Out: Thank you for opting out of SMS messages from Highland Wood Home Services. You will not receive any further SMS communications. To opt back in at any time, reply START.
- Opt-In: Thank you for opting into SMS messages from Highland Wood Home Services.To opt out at any time, reply STOP. For assistance, reply HELP. Message and data rates may apply. Messaging frequency may vary
- Help Message: Thank you for contacting Highland Wood Home Services. For immediate assistance, please call 847-654-7555 or visit www.hwscare.com. Message and data rates may apply.
Security
We employ procedural and technical safeguards to secure your personal information against loss, theft, alteration, and unauthorized access, use and disclosure, including the use of SSL technology and limiting access to information to those within our organization having a need to know such information.
Regardless of the precautions taken by us, no transmission of data over the Internet is guaranteed to be completely secure. It may be possible for third parties not under our control to intercept or access transmissions or private communications unlawfully. While we strive to protect personal information, we cannot ensure or warrant the security of any information you transmit to us.
Access and Control
Some of the information collected about you may be changed through your login dashboard and account control mechanisms.
Communication Tools
The Service may contain tools that enable you to share personal information, including sensitive information, with others, through social media and in other ways. Should you choose to use such tools, please exercise caution when sharing sensitive information.
Children and Privacy
We do not knowingly permit users to register for our Service if they are under 13 years old, and therefore do not request personally identifiable information from anyone under the age of 13. If we become aware that a user is under the age of 13 and has participated wi
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it
Do Not Track
At present, the Service does not specifically respond to browser do not track requests.
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If you have any questions or suggestions regarding our Privacy Policy, please contact us via e-mail at info@hwscare.com.